When I try to login, the page says, Your user account has been disabled!
You will need to contact the IC Help Desk to re-activate your account ( ichelp@piedmont.k12.ca.us )
I've entered my new password twice and the old one once, and I can't save the page and complete the process.
Your password must be a complex one--the "thermometer bar" to the right of your new password cannot be yellow or gold, it has to be green (i.e., 100%).
Please note that an unsuccessful login attempt will inform you that information about your browser, IP address, and the failed attempt has been logged in the system.
This is part of system security to prevent and document unauthorized access attempts.
School site technical support resources:
During Summer: If you are still having trouble logging in, please contact IC Help - ichelp@piedmont.k12.ca.us
Thank you!
System Support Email Address: ichelp@piedmont.k12.ca.us
